Legal

PRIVACY POLICY

Effective Date: January 1, 2024

Rise 4 Hope ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our organization. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

When you donate, volunteer, or contact us, we may collect personally identifiable information such as your name, email address, mailing address, phone number, and payment information.

Derivative Data

Our servers may automatically collect information when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed.

Financial Data

We may collect financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) when you make a donation. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Process donations and send donation receipts
  • Communicate with you about volunteer opportunities and events
  • Send newsletters and organizational updates (with your consent)
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage and trends to improve your experience
  • Comply with legal obligations
  • Prevent fraudulent transactions and monitor against theft

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

We Do Not Sell Your Information

Rise 4 Hope does not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the site and improve your experience. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you disable cookies, some features of our site may not function properly.

6. Third-Party Websites

Our website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

7. Children's Privacy

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

8. Your Rights and Choices

You may at any time:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Opt out of receiving marketing communications from us

To exercise any of these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Rise 4 Hope

Chattanooga, TN

Email: [email protected]